Questions and Answers

(I did not make the awesome doodle-frame around my logo! This fabulous person did, so head on over there to read more.)

1. What is PurpleTopHat.com? || 2. Purchase Info || 3. Shipping Info || 4. Art & Print Info || 5. Packaging Info || 6. Image Usage & Copyright and Licensing || 7. Have any further questions?

1. What is PurpleTopHat.com?

PurpleTopHat.com is an online gallery and print shop featuring fantasy
art and other illustrations made by me, Celine Chapus. For more info on
myself, please click on the “Artist” button of the menu. ^_^

2. Purchase Info

In addition to Paypal, PurpleTopHat.com accepts all major credit cards
(Visa, Mastercard,
American Express and Discover). The process is fast, easy and above
all, very secure. All info you submit on PurpleTopHat.com is safe and
confidential.

How does it work? Just add an item to the Hat (=your shopping cart) by
clicking
on the “Add to Hat” button next to a print, and voila. You can also
view items in the cart, remove them if needed and verify that all is in
order before clicking on “Check Out” to purchase. Once you check out,
you’ll be given a choice between Paypal and other methods of payment.

Please note that I reserve the right to refuse an order at any time.

Payment will appear on your credit card statement as “PAYPAL
*PURPLETOPHA”.

3. Shipping Info

Domestic orders: US
orders are shipped via USPS Priority
Mail. Please allow 2 to 3 weeks
for orders to be processed and sent out. I’ll try my best to pack and
ship them
as quickly as I can.

Shipping and handling fees within the US are as follow:

  • $0.01 to $15.00 — $3.00
  • $15.01 to $30.00 –$4.00
  • $30.01 to $60.00 — $5.00
  • $60.01 to $100.00 — $6.00
  • over $100.00 — free

International orders are shipped via USPS First-Class Mail International, and
will be registered for security. Please allow 2 to 3 weeks for orders
to be processed and sent out.

Shipping and handling fees for international orders will vary depending on your location around the globe. If you reside outside the US, please go ahead and use the cart. I will contact you as soon as possible with an email and a second invoice for the extra shipping fees. I hope I’m being clear enough. If you have any trouble, feel free to email me.

4. Art & Print Info

The illustrations displayed in the gallery have been sketched and/or
inked first, then scanned and digitally painted. I make the prints out
of high resolution images on an inkjet printer, and all prints come on
a nice acid free card stock. Please note that a print, just like any
painting, is fragile. It’s not a good idea to expose it to direct
sunlight for long periods of time, or spill liquids on it. Which is
why….

5. Packaging  Info

….all prints are lovingly enclosed in clear archival bags, with a
foam
core backing. In addition to this, the package is taped, bubble wrapped
and securely enclosed in a box. Your prints will get to you safely if I
have anything to say about it!

8. Have any more questions?I’ll be happy to help you out. All you have to do is to fill in the email form on this site, and I’ll respond as well as I can.

Please read this info section before emailing me–the answer to your
question just might be on the website.